Contact Information

Customer Care

Group Plans

Current clients and members: 617-886-1234
Toll free: 800-872-0500
Monday - Friday, 8:00 am to 8:00 pm ET

Email us: use our Contact Us Form
Chat with us: Use the green chat button on the bottom right corner.

For specific customer service units, visit our Account-Specific Information page.

Individual and Family Plans

Prospective members: 844-764-5301
Monday - Friday, 8:00 am to 8:00 pm ET

Current members:  888-899-3734
Monday - Friday, 8:00 am to 5:00 pm ET

Email us: use our Contact Us Form

Provider

Group and Health Connector Plans
Phone: 800-872-0500
Monday - Friday, 8:00 a.m. to 8:00 p.m. ET
Email us: use our Contact Us Form

Individual Plans
Phone: 888-899-3734
Monday - Friday, 8:00 a.m. to 8:00 p.m. ET
Email us: use our Contact Us Form

Provider Relations
Phone: 617-886-1009
Email: ProviderRelations@deltadentalmass.com

Provider Operations (TBD)

Phone: 617-886-1160
Toll free: 800-451-1249 x61160
Monday – Friday, 8:30 am to 4:30 pm ET
Email: ProviderEnrollmentandContracting@deltadentalmass.com

Employer Group Sales

Phone: 617-886-1100
Toll free: 800-335-8287
Email: EmployerSupport@deltadentalmass.com

Media-Related Inquiries

Email: media@deltadentalmass.com

Corporate

Delta Dental of Massachusetts
465 Medford Street, Ste 400
Boston, MA 02129-1454
Email: customer.care@deltadentalma.com