Contact Us Form

Need assistance? We're happy to help.

Individual and Family members, find contact information here.

FAQ

1.

Simply register and sign in to your account to download and print a copy of your ID card.

2.
Your member ID number is a unique number that identifies you as a Delta Dental subscriber under your dental plan.
3.

Ask your dentist to submit a pre-treatment estimate to Delta Dental. Delta Dental will review the proposed treatment based on the type of plan you have, your eligibility, your current plan benefits and the amount remaining in your annual maximum.

A pre-treatment estimate Explanation of Benefits (EOB), will be mailed to you and your dentist confirming the services covered by your policy, explaining how much Delta Dental will pay and showing your estimated out-of-pocket costs. You can also find this document on your member portal.

Need a quicker estimate? Sign in to your member portal account and use our Dental Care Cost Estimator for instant, personalized treatment estimates.

Please note: Pre-treatment estimates are based on eligibility and the plan design on the date the estimate is processed and are not guaranteed for future benefits.

4.

To create an account in the member portal, click the “Sign in or Register” button at the top of the page and then “Register now.” You will need to enter your first and last name, date of birth, email address and the subscriber’s member ID number. If you don’t know the subscriber’s member ID number, check your ID card if you have one, look at a recent explanation of benefits (EOB) statement or give us a call 800-872-0500.

5.
Need more help? Find more FAQs here.
 

Emails are answered within 2 business days.

Looking for a faster response? Use the green chat button on the bottom right corner.

Call us

Customer Care
Phone: 800-872-0500
Monday - Friday, 8:00 am to 8:00 pm ET

View department listings
 

Individual and Family members

Call us

Current members: 888-899-3734
Monday - Friday, 8:00 am to 5:00 pm

Prospective members: 844-764-5301
Monday - Friday, 8:00 am to 8:00 pm  

Send us mail

PO Box 103
Stevens Point, WI 54481-0103
 


FAQs: Questions? Find Individual and Family member FAQs here.

Find more information at deltadentalcovers.me.